User Documentation

Viewing Feedback & Feature Requests

Korgraph allows you to view ongoing feature requests and bug reports that have been submitted by users like you. This helps you understand what improvements are being worked on and lets you see if someone else has already suggested something you're thinking about.

📱 How to View Feedback

If the feedback viewer is enabled in your Korgraph instance, you'll find it integrated into the application interface.

Features:

📋 View all feature requests and bug reports
🔍 Filter by open, closed, or all issues
💬 See how many people are discussing each topic
🏷️ View labels and categories to understand the type of feedback
🔗 Click through to see full details and discussions

Filter Options:

Open - Current issues being worked on or planned for future releases
Closed - Resolved issues and completed features
All - See everything together to get the full picture

💡 Submitting Your Own Feedback

Want to share your ideas or report a problem? Use the Feedback button in the footer:

Click "Feedback" in the bottom-right corner
Describe your suggestion or issue clearly
Optionally add your email if you'd like to receive updates
Click "Absenden" (Submit)

Your feedback will:

✅ Be logged and reviewed by the development team
✅ Be tracked as an issue for proper follow-up
✅ Receive updates as progress is made
✅ Help shape the future of Korgraph

🔗 Viewing Full Discussion Details

Some feedback items may have extended discussions, additional context, or detailed status updates. If you want to see the complete conversation:

Click on any feedback item that interests you
This will take you to the full discussion page
There you can see all comments, updates, and the current status

📊 Understanding Issue States

When viewing feedback, you'll see different states that indicate where each item stands:

Open Issues:

Currently being reviewed by the development team
Planned for inclusion in a future update
Under investigation to understand the best solution
Actively being discussed

Closed Issues:

✅ Completed and released - The feature has been added or the bug has been fixed and is now available
✅ Resolved - The issue has been addressed
✅ Implemented - The requested feature is now part of Korgraph
ℹ️ Won't fix - Decided not to implement, with an explanation of why
🔄 Duplicate - Already covered by another feedback item (linked to the original)

❓ Frequently Asked Questions

Can I add my thoughts to existing feedback?

Yes! If you see feedback that matches your needs or ideas, you can click on it to view the full discussion and add your perspective. Your input helps the team understand what's most important to users.

How long does it take for feedback to be reviewed?

Response times depend on the type and urgency:

Critical bugs that prevent work: Reviewed within 1-2 days
Feature requests: Typically reviewed within 1 week
Minor improvements: Reviewed as team capacity allows

The development team prioritizes based on impact and how many users are affected.

Will I be notified when my feedback is addressed?

If you provided your email address when submitting feedback, you'll receive updates when:

Your feedback is reviewed
Work begins on your suggestion
The feature or fix is released

What if I don't see the feedback viewer in my Korgraph?

The feedback viewer might not be enabled on your specific instance. Don't worry - you can still:

Submit feedback using the Feedback button (this always works)
Ask your system administrator about enabling the viewer
Contact your administrator for information about submitted feedback

Can I see who submitted each piece of feedback?

For privacy reasons, feedback is kept anonymous unless the person who submitted it chose to share their email and agreed to be identified. This encourages honest, open feedback.

What happens if I submit the same idea as someone else?

That's great! It shows the idea is important to multiple users. The team will see that multiple people want the same thing, which helps prioritize what to work on next.

Need Help? Use the Feedback button to ask questions, or contact your system administrator for assistance with your Korgraph instance.